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5 things to do before you send your next client status update

Five things learned the hard way from writing hundreds of status updates. Lead with what you need, keep it to three buckets, send it the same day every week.

I've written hundreds of these, if not thousands. Most were too long, and the ones that worked all had the same shape. Let me share what I learned the hard way: here are five things I'd tell myself to do before sending out another status update.

1. Lead with what you need from them, not what you did

The instinct is to open with a recap of the week's activity. Resist it. The client doesn't open a status update to admire your progress. They open it to find out whether anything requires them. Put the decisions you need at the top, ahead of the narrative. If nothing needs them this week, say that in the first line and let them move on.

2. Three buckets, and no more

Decided. In motion. Needs you. Almost everything worth reporting fits into one of those three, and anything that doesn't fit probably didn't belong in the update. The discipline of three buckets does the editing for you. It also keeps the update scannable in the ten seconds a busy client will actually give it.

3. Name the one thing that slips if they don't act

Most weeks there's a single item where client inaction has a cost. A decision that gates the next milestone. A sign-off holding up work. Call it out by name and say what happens if it waits. Vague urgency gets ignored. "If we don't lock scope by Thursday, the launch moves a week" does not.

4. Link to the live plan, don't paste a picture of last week's

A screenshot is out of date the moment you take it. Worse, it trains the client to treat your email as the source of truth, which means every question routes back through you. Link them to the plan as it actually is right now, and let them check status without a meeting or a reply.

5. Same day, every week

Predictability beats polish. A slightly rough update that lands every Friday morning is worth more than a beautiful one that shows up whenever you got to it. The client starts to expect it, plan around it, and trust it. Rhythm is a feature.

The part underneath all five

None of this is really about the writing. Nobody hired you for a well-formatted status report. They hired you for judgment, and the weekly update is just how they watch you exercise it. If assembling it is eating the hour you should be spending on the actual work, the format is the problem.

That's most of why we built Willie to draft these. She reads what changed during the week and writes the update in this shape, so it takes a minute to review instead of an hour to assemble. But the shape works no matter what you're using. Steal it.

Do the work you were hired for. Willie handles the rest.

No countdowns. No "limited spots." We'll get back to you within a week.